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My Favorite Customers? The Prickly Ones …

My Favorite Customers? The Prickly Ones …

Dec 10, 2018

Perhaps it’s a Wisconsin cultural thing, but it’s rare that customers speak up when things aren’t going well. If it’s glaring, (missed date, incorrect submittal, etc.) it’s easy to make a point about a dropped ball. If the issue is attitude, fairness, understanding,...